Terms of service

These terms govern your use of zyrotvpro.com and of any ZyroTV subscription or trial line supplied to you. By submitting a form on this website or using a line we provide, you agree to them. If you do not agree, please do not use the service.

1. Eligibility

You must be at least 18 years old and legally able to enter into a contract. You are responsible for ensuring that your use of the service complies with the laws of the country you are in.

2. What we provide

ZyroTV supplies access to an IPTV streaming service over your own internet connection. A subscription entitles you to the number of simultaneous connections you selected — between one and 5 — for the duration you selected. You may install a compatible player on as many devices as you wish; only concurrent streams are limited.

Channel line-ups, on-demand catalogues and stream quality are supplied by upstream providers and can change without notice. Figures published on this website describe the catalogue as a whole and are not a guarantee that a specific channel will be available for the whole of your subscription period.

3. Orders, payment and delivery

Submitting the order form is a request, not a completed purchase. A subscription begins only once our team has confirmed the plan with you and payment has been received. Prices shown on the pricing page are in USD and are recalculated on our server from the published rate card; a price altered in a browser has no effect.

Credentials are delivered by email to the address you supply. It is your responsibility to give us a working address and to check spam folders before reporting non-delivery.

4. Renewals

Subscriptions do not renew automatically and we do not store card details. When your period ends, the line stops. To continue, submit the order form again and choose “Renew my line”, supplying the username of the line to be extended.

5. Free trial

Trials run for 24 hours on a single connection and are limited to one per household. A trial is provided for evaluation, does not create a paid subscription and does not convert into one automatically. We may decline or end a trial where we reasonably believe the policy is being abused.

6. Acceptable use

You agree not to:

• share, resell, rebroadcast or publicly display your line without our written agreement;
• exceed the number of simultaneous connections you have paid for, or attempt to circumvent that limit;
• use the service for any unlawful purpose, or in a way that infringes the rights of others;
• attempt to reverse engineer, scrape, overload or interfere with our systems.

Lines found in breach may be suspended or terminated without refund.

7. Your account and adult content

You are responsible for keeping your credentials confidential and for all activity on your line. Every order and trial form asks whether adult categories should be included; where you answer “No”, those categories are excluded before the line is created. If minors have access to your devices, we strongly recommend answering “No”.

8. Service availability

We work to keep the service running continuously and publish an uptime target of 99.9%, but we do not guarantee uninterrupted or error-free access. Interruptions may arise from maintenance, upstream provider issues, your own internet connection or events outside our reasonable control. Streaming quality depends on your connection speed and local network conditions.

9. Support

Support is available 24/7 in English through live chat, WhatsApp and email. We will make reasonable efforts to resolve playback problems, including switching you to an alternative server where one is available.

10. Refunds

Because a free trial is offered before purchase, subscriptions are generally non-refundable once credentials have been delivered. Where a fault is on our side and we are unable to resolve it within a reasonable period, we will offer a replacement line, an extension, or a refund proportionate to the unused part of your term. Refunds are not given for problems caused by your own internet connection, hardware, or a breach of these terms.

11. Content and third-party rights

We do not host, record or own the content delivered through the service. Copyright concerns are handled under our DMCA policy.

12. Limitation of liability

To the fullest extent permitted by law, our total liability arising out of or in connection with the service is limited to the amount you paid for the subscription period in question. We are not liable for indirect or consequential loss, including lost profits or loss of opportunity. Nothing in these terms excludes liability that cannot lawfully be excluded.

13. Changes to these terms

We may update these terms; the date at the top of this page will change when we do. Continued use of the service after an update means you accept the revised terms. Changes do not apply retrospectively to a subscription period already paid for.

14. Termination

You may stop using the service at any time. We may suspend or terminate a line for breach of these terms, for fraudulent payment, or where required by law.

15. Contact

Questions about these terms can be sent to zyrotvpro@gmail.com or raised through the contact page. See also our Privacy Policy.